It's a new experience for me having bad service at BRI branch. The teller and the customer service is extremely unfriendly. The teller is rigid and slow. The customer shouldn't have to bark at an old lady and dismiss her. It's part of the … Lainnya

Overall Experience: The overall experience at Bank BRI was satisfactory. The staff was friendly and helpful. However, the waiting time was quite long and there were no reserved seats available. The initial impression of the bank was average, nothing special. The atmosphere and decor were clean and well-maintained. The quality of the services provided was good, but not exceptional. The customer service and staff were professional and knowledgeable. The facilities and amenities were sufficient. The value for money was decent.

Overall Experience: My overall experience with Bank BRI has been satisfactory. I have been a customer for several years and have found their services to be reliable. Personal experiences: I have had mostly positive experiences with Bank BRI. The staff is friendly and helpful, and the services offered meet my needs. However, there have been a few instances where I faced issues with the availability of cash in the ATMs. Wait Time and Reservations: The wait time at the bank can vary, but I have generally found it to be reasonable. The bank does not offer reservations for services, so it is advisable to plan accordingly and be prepared for possible wait times. Initial Impression and Atmosphere: The initial impression of the bank is average. The atmosphere inside the bank is clean and professional, but it lacks a personalized touch. Ambiance and Decor: The ambiance and decor of the bank are simple and functional. There are no standout features or design elements that make it stand out. Quality of Products/Services: The quality of the products and services offered by Bank BRI is good. The bank offers a wide range of financial services, and the staff is knowledgeable about their offerings. Customer Service and Staff: The customer service at Bank BRI is generally good. The staff is professional and polite, and they strive to assist customers in a timely manner. Facilities and Amenities: The bank has basic facilities and amenities, including ATMs and deposit machines. However, there is room for improvement in terms of providing more seating options and better signage to enhance the overall customer experience. Value for Money: The value for money at Bank BRI is average. The fees and charges for services are reasonable, but there are no standout benefits or rewards programs offered.